重要事項提醒

REMINDERS
**REQUIREMENT OF MINIMUM PURCHASE AMOUNT PER ORDER: NT$ 1,500**
 
1. Please visit tigershop online shopping website 4-14 working days before your flight date.
 
去程班機
DEPARTURE/ OUTBOUND FLIGHT
星期一
MON.
星期二
TUE.
星期三
WED.
星期四
THU.
星期五
FRI.
星期六
SAT.
星期日
SUN.
回程班機(最早)
RETURN/INBOUND FLIGHT (EARLIEST)
星期五
FRI.
星期六
SAT.
星期日
SUN.
次周星期二
THE NEXT TUE.
次周星期四
THE NEXT THU.
FOR NATIONAL HOLIDAYS IN WEEKDAYS, THE AVAILABLE PURCHASE PICK-UP FLIGHT DAY WILL BE POSTPONED ACCORDINGLY AUTOMATICALLY.
 
2. WE APOLOGIZE FOR THE UNAVAILABILITY OF CERTAIN PRODUCTS DUE TO LIMITED STORAGE SPACE ON BOARD. YOU WILL ENJOY ALL PURCHASES (TOBACCO AND SELECTED ITEMS ARE EXCLUDED) FOR PRE-ORDER EXCEPT ONLY TEN PIECES OF THE SAME ITEM ARE TO BE PRE-ORDERED.
 
3. THE CIVIL AVIATION AUTHORITY REGULATION ON ALCOHOLIC BEVERAGES LIMITS QUANTITIES TO 5 LITERS WITH ALCOHOL CONTENT BETWEEN 24% AND 70%.
 
4. PRE-ORDER PROMOTION MIGHT NOT BE APPLICABLE FOR SPECIFIC BRAND ITEMS AND TOBACCO.
 
5. THE OFFER CANNOT BE USED IN CONJUNCTION WITH ANY OTHER DISCOUNTS, COUPONS OR PROMOTIONAL OFFERS, UNLESS OTHERWISE SPECIFIED.
 
6. PLEASE BE REMINDED THAT LATE CHANGES TO YOUR FLIGHT ITINERARY, ITEMS OF PURCHASE OF SEAT RESERVATION OR OTHER EXCEPTIONAL SITUATIONS SUCH AS FLIGHT DISRUPTION, AIRCRAFT ROTATION AND OPERATIONAL REQUIREMENTS ETC MAY HAVE INSUFFICIENT TIME TO PROVIDE YOUR PRODUCTS ON YOUR FLIGHT.
 
7. PRICES, MODELS AND SUPPLEMENTARY GIFTS OF PRE-ORDERED DUTY-FREE PRODUCTS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. ALL DETAILS WILL BE CONFIRMED DURING THE SALES ON BOARD.
 
8. TIGERAIR TAIWAN RETAINS FULL AUTHORITY TO WITHHOLD THE SALES OF DUTY FREE GOODS BELOW 10,000FT.
 
9. TO PREVENT FROM BEING CONFISCATED, TRANSIT/TRANSFER PASSENGERS SHALL CHECK THE LOCAL CUSTOMS FOR MAXIMUM QUANTITY BEFORE PURCHASING DUTY FREE ITEMS OF LIQUIDS, GELS AND AEROSOLS.
 
10. FOR PAYMENT ONLY ACCPET CREDIT CARD, INCLUDED VISA, MASTER, JCB CARD. ONLY NTD IS ACCEPTED FOR THE CREDIT CARD PURCHASE. THE MAXIMUM TRANSACTION AMOUNT ON CREDIT CARDS SHALL BE DETERMINED BY THE SALES SYSTEM ON BOARD.
 
11. EACH TRANSACTION IS LIMITED TO PAYMENT FORM ONE CREDIT CARD.
 
12. In order to secure your pre-order, please use the same credit card which you used in the pre-order website.
 
13. Cash multi-functional credit card are not accepted for purchase of inflight duty-free items (such as DEBIT CARD, ICASH CREDIT CARD, etc.). Please do not use, final transactions are set up by POS sales system.
 
 
**  AFTER-SALES SERVICE ** 

1. WHEN SHOPPING TIGERAIR TAIWAN DUTY FREE PRODUCTS, PLEASE REFER TO THE PRODUCT DESCRIPTIONS INSIDE THE “TIGERSHOP TAIWAN“ MAGAZINE BEFORE MAKING THE PURCHASES.
PRODUCTS WILL NOT BE REFUNDABLE OR EXCHANGEABLE AFTER PURCHASE UNLESS IT IS DUE TO DEFECTS FROM THE FACTORY. PLEASE UNDERSTAND IF ANY INCONVENIENCE IS CAUSED.



2. ONLY PRODUCTS WITH ORIGINAL DEFECT CAN BE RETURNED FOR REFUND OR REPLACEMENT. PASSENGERS MUST PROVIDE ORIGINAL RECEIPTS AND PRODUCTS WITHIN 30 DAYS OF PURCHASE. FOR MORE DETAILS, PLEASE CONTACT CUSTOMER SERVICE HOTLINE. (+886-2-2705-0028)

3.DUE TO MISUSE, ABUSE, ACCIDENTS OR MODIFIED OF DAMAGED MERCHANDISE, TIGERAIR TAIWAN WILL NOT BE ACCEPTED FOR ANY RETURN OR REFUND.


 
4. FOR SHOPPING ON TIGERAIR TAIWAN INFLIGHT BOUTIQUE, PLEASE REFER TO PRODUCT DESCRIPTION IN TIGERSHOP BEFORE PURCHASE. ANY PRODUCT PACKAGING FILM OPENED AFTER PURCHASE, WE DO NOT ALLOW RETURN. WE APOLOGIZE FOR ANY INCONVENIENCE CAUSED.
 
 
** OTHER NOTICE **
 
1. PRODUCT IMAGES AND DESCRIPTIONS ARE ILLUSTRATIVE AND FOR REFERENCE PURPOSE ONLY.
 
2. ALL PRICES ARE IN NTD.
 
3. PASSENGERS UNDER AGE OF 20 ARE NOT ALLOWED TO PURCHASE CIGARETTES AND ALCOHOL PRODUCTS.
 
4. SOME PRODUCTS MAY HAVE A WARRANTY PERIOD. PLEASE REFER TO THE INSTRUCTIONS INSIDE THE PRODUCT PACKAGE FOR DETAILS, AND KEEP WARRANTY WITH A COPY OF YOUR RECEIPT FOR RECORD.
 
5. CUSTOMER SERVICE: +886-2-2705-0028
MONDAY TO FRIDAY, 9AM TO 12PM & 2:00PM TO 6PM
EMAIL: TTWSERVICE@STDORAS.COM.TW
 
 
** INTERNATIONAL AVIATION SECURITY MEASURES**
LOCAL CUSTOMS ALLOW ALL DUTY FREE PURCHASED ON BOARD FOR ARRIVING PASSENGERS. HOWEVER, PASSENGERS SHOULD BE CAREFUL TO CHECK THE REGULATIONS IN THEIR DESTINATION COUNTRY. IT IS PASSENGER'S RESPONSIBILITY TO ENSURE THAT THE DUTY-FREE ITEMS THEY PURCHASE INFLIGHT MEET THE DUTY FREE ALLOWANCES AND THE SECURITY REQUIREMENTS OF THEIR DESTINATION COUNTRIES.
 
 
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