會員條款說明


** 網路預購單筆訂單最低結帳金額 : NT$1500 **

 


旅客可於航班起飛前4日(不含周末/國定假日)∼14日內上網預訂台灣虎航各式免稅品(菸品及部份產品除外)

預訂計算日從凌晨12:00起算

去程班機

Departure/ Outbound Flight

星期一

Mon.

星期二

Tue.

星期三

Wed.

星期四

Thu.

星期五

Fri.

星期六

Sat.

星期日

Sun.

回程班機(最早)

Return/Inbound Flight (earliest)

星期五

Fri.

星期六

Sat.

星期日

Sun.

次周星期二

The Next Tue.

次周星期四

The Next Thu.

逢非週末的國定假日將自動順延 For national holidays in weekdays, the available purchase pick-up flight day will be postponed accordingly automatically.

2. 機上裝載空間有限,若無法購買您所需的商品敬請見諒。預訂(菸品及部份產品除外),每項商品最多提供15件預訂量。

We apologize for the unavailability of certain products due to limited storage space on board. You will enjoy all purchases (tobacco and selected items are excluded) for pre-order except only fifteen pieces of the same item are to be pre-ordered.

3. 依據民航局頒布旅客可攜帶或託運上機之危險物品規定,含24% ~ 70%酒精之飲料,每人攜帶的總量不超過5公升。

The Civil Aviation Authority regulation on alcoholic beverages limits quantities to 5 liters with alcohol content between 24% and 70%.

4. 部分品牌商品/菸品恕不適用預購優惠活動。

Pre-order promotion might not be applicable for specific brand items and tobacco.

5. 如遇機上促銷活動,請參考促銷內容,恕不重複折扣。

The offer cannot be used in conjunction with any other discounts, coupons or promotional offers, unless otherwise specified.

6. 因天候、機械及航班調度 作業不及、商品更替或旅客臨時變更訂位而無法完成預訂程序,造成您所選購之商品未能提供,敬請見諒。

PLEASE BE REMINDED THAT LATE CHANGES TO YOUR FLIGHT ITINERARY, ITEMS OF PURCHASE OF SEAT RESERVATION OR OTHER EXCEPTIONAL SITUATIONS SUCH AS FLIGHT DISRUPTION, AIRCRAFT ROTATION AND OPERATIONAL REQUIREMENTS ETC MAY HAVE INSUFFICIENT TIME TO PROVIDE YOUR PRODUCTS ON YOUR FLIGHT.

7. 預訂之免稅品價格、款式及所附贈品,可能與實際銷售時有出入,請以機上實際交貨、收款為準,如有變動恕不另行通知。

Prices, models and supplementary gifts of pre-ordered duty-free products are subject to change without prior notice. All details will be confirmed during the sales on board.

8. 基於安全理由,飛行高度低於一萬英呎,本公司保有最終銷售權利。

Tigerair Taiwan retains full authority to withhold the sales of duty free goods below 10,000ft.

9. 轉機或過境旅客,若有購買液體、膠狀、噴霧等類免稅商品,請洽詢當地海關相關安檢規定,以免您所購買的免稅商品不符當地海關之規定而遭沒收。

To prevent from being confiscated, transit/transfer passengers shall check the local customs for maximum quantity before purchasing duty free items of liquids, gels and aerosols.

10. 付款方式限用信用卡,包括 Visa, Master, JCB card。信用卡交易僅接受新台幣。信用卡消費最高限額為新台幣2,0000元。

For payment only accpet credit card, included Visa, Master, JCB card. Only NTD is accepted for the credit card purchase. Maximum Card limit is NTD2,0000.

 

退/換貨及退款條例 AFTER-SALES SERVICE

凡購買台灣虎航空中精品,請先參閱本購物網站產品說明,再予以選購!

1. 產品包裝膜一經拆封,即無法退換貨,造成不便之處, 敬請見諒。

For shopping on Tigerair Taiwan Inflight boutique, please refer to product description in Tigershop before purchase.

Any product packaging film opened after purchase, we do not allow return. We apologize for any inconvenience caused.

2. 若因商品本身原廠瑕疵因素需退換貨,請於購買日起30日內,憑收據或刷卡單(擇一)及完整包裝物品辦理退貨或退款。相關訊息請洽客服專線 +886-2-2705-0028。

Only products with original defect can be returned for refund or replacement. Passengers must provide original receipts and products within 30 days of purchase. For more details, please contact customer service hotline. (+886-2-2705-0028)

 

Other NOTICE

1. 各項商品圖片僅供參考,商品實際容量、包裝、大小及顏色等,以機上展售實品為準。

Product images and descriptions are illustrative and for reference purpose only.

2. 商品以新台幣價格為準。

All prices are in NTD.

3. 20歲以下旅客,恕不接受購買煙酒商品。

Passengers under age of 20 are not allowed to purchase cigarettes and alcohol products.

4. 商品提供之保固期間,請參考包裝內說明書,並請將購買證明影印與保證書留存。

Some products may have a warranty period. Please refer to the instructions inside the product package for details, and keep warranty with a copy of your receipt for record.

3. 因誤用、濫用、意外事故或改造以致損壞的商品,台灣虎航將不予受理退/換貨或退款。

Due to misuse, abuse, accidents or modified of damaged merchandise, Tigerair Taiwan will not be accepted for any return or refund.

4. 客戶服務專線: +886-2-2705-0028 星期一至星期五,早上9點至中午12點,下午1點30分至晚上6點整。

Customer Service: +886-2-2705-0028

Monday to Friday, 9am to 12pm & 1:30pm to 6pm

Email: ttwservice@stdoras.com.tw

 

飛行安全規範

INTERNATIONAL AVIATION SECURITY MEASURES

國際航空安全規範

台灣虎航提醒您,凡是搭機直接抵達目的地的旅客,當地海關是不會管制您在機上選購液體、膠狀、噴霧類免稅品的數量。惟仍需注意當地入境時的免稅品限度。旅客有責任確保於機上購買之免稅品符合目的地國家的免稅限額及安全規定。

Local customs allow all duty free purchased on board for arriving passengers. However, passengers should be careful to check the regulations in their destination country. It is passenger's responsibility to ensure that the duty-free items they purchase inflight meet the duty free allowances and the security requirements of their destination countries.